Family Promise of Greater Roanoke

Job Description

Housing Stability Manager

 

EXEMPT:  Yes FTE:  1.0 REPORTS TO:  Executive Director

 

JOB SUMMARY:

This is highly responsible professional work coordinating the various components of the housing stability and prevention program of Family Promise of Greater Roanoke (FPGR).  The Housing Stability Manager must work with other professionals from numerous community organizations, with landlords and property managers, with volunteers who serve as mentors, as well as with staff from FPGR. This position will work closely with the Shelter Manager.  This work is performed with a high degree of independence under the supervision of the Executive Director. This position will work very closely with the Program Manager.  

 

SPECIFIC DUTIES & RESPONSIBILITIES:

1. Develop an overall housing plan for FPGR. 

2. Develop relationships with local landlords and property managers to facilitate access to adequate and affordable housing for families exiting shelter.

3. Provide staff assistance for assigned committees.  This includes recruiting committee members, scheduling meetings, and coordinating with the committee chair.

4. Coordinate with the Community Housing Resource Center for rapid rehousing assistance.

5. Search for other housing opportunities such as parsonages that are not being used, manufactured homes that could be purchased, or homes that could be donated or purchased for a minimal cost.

6. Develop a housing plan for each family. Meet with each family weekly to maintain focus.

7. Participate in goal setting and budgeting with Shelter Manager for each guest family.  

8. Maintain case files for FPGR guests in the Homeless Management Information System (HMIS) and FPForce including completion of necessary chart notes and documents.   Provide monthly, quarterly and annual reports as requested in a timely manner.

9. Manage property for FP Properties including maintenance, repairs and occupancy.  Arrange volunteers for repairs and work days.

10. Provide case management for families living in FP Properties.

11. Advocate on behalf of families to help them access affordable housing.

12. Recruit and train volunteers to serve as aftercare guides. Oversee the aftercare program ensuring the guides are connecting with the families. 

13. Maintain communication with FPGR graduate families to ensure they retain housing and avoid recidivism. Develop a housing retention plan with each family participating in the aftercare program. This plan should also include goals to address employment, income, physical and mental health, parenting and community integration. Encourage families to participate in workshops provided by FPGR.

14. Provide information and referrals to community agencies relevant to the needs of the graduate.

15. Complete home visits with families following exit.  One should be completed within a month of exit from IHN.  Another after 6 months.  More may be completed if needed. Check-in with each family monthly throughout first year.

16. Advocate on behalf of families to help them obtain needed services.

17. Coordinate holiday donations such as Easter baskets, Thanksgiving baskets, Holiday gifts/food, etc. in conjunction with Shelter Manager.

18. Coordinate formal training programs for guest families on financial management, life skills, employment-related topics, and other topics as needed.

19. Manage prevention program including screening, verifying requests, requesting checks and providing case management as needed. Refer to appropriate outside services as needed.

20. Attend meetings with collaborative partners to present FPGR information and gather resource information for FPGR guests, graduates and staff.

21. Maintain effective communication with the Executive Director.  Meet regularly with the Executive Director to review issues, progress, resource needs, training needs and any other need to be addressed.

22. Meet weekly with Shelter Manager to update on guest services and goals.

23. Manage moving van repairs and maintenance.

24. Manage furniture ministry and storage facility.

25. Attend Board Meetings and Committee Meetings as requested.

26. Share on-call duties with the Shelter Manager and Executive Director.

27. Perform related work as required.

28. Assist with marketing, fundraisers, communications and administrative responsibilities as needed.

 

Minimum Qualifications

Bachelor’s Degree from an accredited university with major course work in the area of psychology, social work, or a related human service field and a minimum of two years experience working with children and families in a social service setting. Must have a valid Virginia driver’s license. Knowledge of case management practice and conflict resolution skills are needed. Must be able to pass a criminal background check. Must be able to lift 50 pounds.